Infotrans Networks has partnered with Rackspace Hosting to provide you with fully managed hosting solutions designed for scalability,100% network uptime guarantee, and live 24x7x365 award-winning Fanatical Support.
We highly recommend Rackspace to our clients because they hold the highest standards in service excellence and therefore are able to ensure that mission critical applications will remain up and running in a secure environment.
As Infotrans Networks is a Silver hosting partner, you can take advantage of incentives and promotions on your next hosting solution from Rackspace. Click here to start saving on your next hosted solution.
Managed Hosting – Includes Managed and Intensive dedicated support offering allowing your customers to tailor a hosting environment that is optimized and calibrated to their needs.
Managed Collocation bridges the gap between the complete flexibility your customers receive with do-it yourself hosting and the convenience of a Managed Hosting solution.
The Rackspace Cloud – Includes Cloud Sites a load-and-go platform that scales with your traffic; Cloud Files unlimited online storage for media; and Cloud Server custom server on-demand.
Private Cloud Hosting – Build on dedicated, branded Server running VMware, these environments are protected to give you the flexibility needed from public Cloud with higher measures of security.
Rackspace Email & Apps offers a budget – friendly email hosting choice or managed Microsoft Exchange email. You can also choose to take dedicated or hosted Microsoft Share Point an all inclusive communication solution for your entire business.
Rackspace Unique Customer Service Philosophy
Rackspace is different to many other hosting providers in that they are a service orientated company. It is their goal to be the best service company your business has ever interacted with. Their customer service philosophy, Fanatical Support has won much industry recognition and is the foundation of their success. The latest award was being voted with the best customer focus in the UK, in the 2008 National Business Awards.
The Rackspace core values reflect the importance of customer service in the Rackspace culture:
For customers, Fanatical Support means that Rackspace employees are available 24/7/365 to meet and exceed customer’s expectations. Every customer gets fast responses to critical issues, unlimited technical phone support, access to our huge online knowledge base, guaranteed 100% network and infrastructure uptime and many other business-critical support features.
- Fanatical Support in all we do
- Result first, substance over flash
- Full disclosure and transparency
- Passion in our work
- Committed to greatness
- Treat Rackers like friends and family